The horns of a dilemma

It has always been possible to conceive a future for Mastodon and the Fediverse that goes like this: incomers join the biggest servers (“instances”). The growth of those instances, if they can afford it, accelerates. When the sysadmins of smaller instances burn out and withdraw, their users also move to the largest instances. Eventually, the Fediverse landscape is dominated by a handful of very large instances (who enshittify in the traditional way) with a long tail of small and smaller ones. The very large ones begin setting rules – mostly for good reasons like combating abuse, improving security, and offering new features – that the very small ones struggle to keep up with. Eventually, it becomes too hard for most small instances to function.

This is the history of email. In 2003, when I set up my own email server at home, almost every techie had one. By this year, when I decommissioned it in favor of hosted email, almost everyone had long since moved to Gmail or Hotmail. It’s still possible to run an independent server, but the world is increasingly hostile to them.

Another possible Fediverse future: the cultural norms that Mastodon and other users have painstakingly developed over time become swamped by a sudden influx of huge numbers of newcomers when a very large instance joins the federation. The newcomers, who know nothing of the communities they’re joining, overwhelm their history and culture. The newcomers are despised and mocked – but meanwhile, much of the previous organically grown culture is lost, and people wanting intelligent conversation leave to find it elsewhere.

This is the history of Usenet, which in 1994 struggled to absorb 1 million AOLers arriving via a new gateway and software whose design reflected AOL’s internal design rather than Usenet’s history and culture. The result was to greatly exacerbate Usenet’s existing problems of abuse.

A third possible Fediverse future: someone figures out how to make money out of it. Large and small instances continue to exist, but many become commercial enterprises, and small instances increasingly rely on large instances to provide services the small instances need to stay functional. While both profit from that division of labor, the difficulty of discovery means small servers stay small, and the large servers become increasingly monopolistic, exploitative, and unpleasant to use. This is the history of the web, with a few notable exceptions such as Wikipedia and the Internet Archive.

A fourth possible future: the Fediverse remains outside the mainstream, and admins continue to depend on donations to maintain their servers. Over time, the landscape of servers will shift as some burn out or run out of money and are replaced. This is roughly the history of IRC, which continues to serve its niche. Many current Mastodonians would be happy with this; as long as there’s no corporate owner no one can force anyone out of business for being insufficiently profitable.

These forking futures are suddenly topical as Mastodon administrators consider how to respond to this: Facebook will launch a new app that will interoperate with Mastodon and any other network that uses the ActivityPub protocol. Early screenshots suggest a clone of Twitter, Meta’s stated target, and reports say that Facebook is talking to celebrities like Oprah Winfrey and the Dalai Lama as potential users. The plan is reportedly that users will access the new service via their Instagram IDs and passwords. Top-down and celebrity-driven is the opposite of the Fediverse.

It should not be much comfort to anyone that the competitor the company wants to kill with this initiative is Twitter, not Mastodon, because either way Meta doesn’t care about Mastodon and its culture. Mastodon is a rounding error even for just Instagram. Twitter is also comparatively small (and, like Reddit, too text-based to grow much further) but Meta sees in it the opportunity to capture its influencers and build profits around them.

The Fediverse is a democracy in the sense that email and Usenet were; admins get to decide their server’s policy, and users can only accept or reject by moving their account (which generally loses their history). For admins, how to handle Meta is not an easy choice. Meta has approached for discussions the admins of some of the larger Mastodon instances, who must sign an NDA or give up the chance to influence developments. That decision is for the largest few; but potentially every Mastodon instance operator will have to decide the bigger question: do they federate with Meta or not? Refusal means their users can’t access Meta’s wider world, which will inevitably include many of their friends; acceptance means change and loss of control. As I’ve said here before, something that is “open” only to your concept of “good people” isn’t open at all; it’s closed.

At Chronicles of the Instantly Curious, Carey Lening deplores calls to shun Meta as elitist; the AOL comparison draws itself. Even so, the more imminent bad future for Mastodon is the possibility that this is the fork that could split the Fediverse into two factions. Of course the point of being decentralized is to allow more choice over who you socially network with. But until now, none of those choices took on the religious overtones associated with the most heated cyberworld disputes. Fasten your seatbelts…

Illustrations: A mastodon by Heinrich Harder (public domain, via Wikimedia).

Wendy M. Grossman is the 2013 winner of the Enigma Award. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. Follow on Mastodon.

All change

One of the reasons Silicon Valley technology company leaders sometimes display such indifference to the desires of their users is that they keep getting away with it. At Facebook, now Meta, after each new privacy invasion, the user base just kept getting bigger. At Twitter, despite much outrage at its new owner’s policies, although it feels definitely emptier the exodus toward other sites appears to have dropped off. At Reddit, where CEO Steve Huffman has used the term “landed gentry” to denigrate moderators leading protests against a new company policy…well, we’ll see.

In April, Reddit announced it would begin charging third parties for access to its API, the interface that gives computers outside its system access to the site’s data. Charges will apply to everyone except developers building apps and bots that help people use Reddit and academic/non-commercial researchers studying Reddit.

In May, the company announced pricing: $12,000 per 50 million requests. This compares to Twitter’s recently announced $42,000 per 50 million tweets and photo site Imgur‘s $166 per 50 million API calls. Apollo, maker of the popular iOS Reddit app, estimates that it would now cost $20 million a year to keep its app running.

The reasoning behind this could be summed up as, “They cost us real money; why should we help them?” Apollo’s app is popular, it appears, because it offers a cleaner interface. But it also eliminates Reddit’s ads, depriving the site of revenue. Reddit is preparing for an IPO later this year against stiff headwinds.

A key factor in this timing is the new gold rush around large language models, which are being built by scraping huge amounts of text anywhere they can find it. Taking “our content”, Huffman calls it, suggesting Reddit deserves to share in the profits while eliding the fact that said content is all user-created.

This week, thousands of moderators shuttered their forums (subreddits) in protest. At The Verge, Jay Peters reports that more than 8,000 (out of 138,000) subreddits went dark for 48 hours from Monday to Wednesday. Given Huffman’s the-blackout-will-pass refusal to budge, some popular forums have vowed to continue the protest indefinitely.

Some redditors have popped up on other social media to ask about viable alternatives (they’re also discussing this question on Reddit itself). But moving communities is hard, which is why these companies understand their users’ anger is rarely an existential threat.

The most likely outcome is that redditors are about to confront the fate that eventually befalls almost every online community: the people they *thought* cared about them are going to sell them to people who *don’t* care about them. Reddit as they knew it is entering a phase of precarity that history says will likely end with the system’s shutdown or abandonment. Shareholders’ and owners’ desire to cash out and indifference to Twitter’s actual users is how Elon Musk ended up in charge. It’s how NBC Universal shut down Television without Pity, how Yahoo killed GeoCities, and how AOL spitefully dismantled CompuServe.

The lesson from all of these is: shareholders and corporate owners don’t have to care about users.

The bigger issue, however, is that Reddit, like Twitter, is not currently a sustainable business. Founded in 2005, it was a year old when Conde Nast bought it, only to spin it out again into an independent subsidiary in 2011. Since then it has held repeated funding rounds, most recently in 2021, when it raised $700 million. Since its IPO filing in December 2021, its value has dropped by a third. It will not survive in any form without new sources of revenue; it’s also cutting costs with layoffs.

Every Internet service or site, from Flickr to bitcoin, begins with founders and users sharing the same goal: for the service to grow and prosper. Once the service has grown past a certain point, however, their interests diverge. Users generally seek community, entertainment, and information; investors only seek profits. The need to produce revenues led Google’s chiefs, who had previously held that ads would inevitably corrupt search results, hired Sheryl Sandberg to build the company’s ad business. Seven years later, facomg the same problem, Facebook did the same thing – and hired the same person to do it. Reddit has taken much longer than most Internet companies to reach this inevitable fork.

Yet the volunteer human moderators Huffman derided are the key to Reddit’s success; they set the tone in each subreddit community. Reddit’s topic-centered design means much more interaction with strangers than the person-centered design of blogs and 2010-era social media, but it also allows people with niche interests to find both experts and each other. That fact plus human curation means that lately many add “reddit” to search terms in order to get better results. Reddit users’ loss is therefore also our loss as we try to cope with t1he enshittification of the most monopolistic Internet services.

Its board still doesn’t have to care.

None of this is hopeful. Even if redditors win this round and find some compromise to save their favorite apps, once the IPO is past, any power they have will be gone.

“On the Internet your home will always leave you,” someone observed on Twitter a couple of years ago. I fear that moment is now coming for Reddit. Next time, build your community in a home you can own.

Illustration: Reddit CEO and co-founder Steve Huffman speaking at the Oxford Union in 2019.

Wendy M. Grossman is the 2013 winner of the Enigma Award. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. Follow on Mastodon or Twitter.