The Sutton effect

One of the enduring questions in cybersecurity is how much failures cost and who pays. Many companies see cybersecurity as a cost with no return; as in housekeeping only the failures are noticeable.

Certainly, a data breach, bungled software update, or ransomware attack can ding a company’s share price in the short term – but a year later, often they seem to have fully recovered. Meanwhile, the company’s customers may have spent hours monitoring credit reports, replacing credit cards, and other admin to remediate the effects.

Take, for example, Crowdstrike. In July 2024, it rolled out a buggy software update to all its 29,000 clients, many of them large businesses. One of those was Microsoft, which automagically incorporated it into Windows. Result: widespread paralysis. Crowdstrike fixed the error in 79 minutes; it took the rest of the world days to fully recover as each affected machine had to be manually restarted.

The company’s shares soon recovered. In November 2024, Matt Kapko reported at Cybersecurity Dive that the company had retained almost all its customers (which could just be a sign of dangerous market concentration). Similarly, the 2017 Equifax breach didn’t move it out of the heart of consumer credit scoring.

Soon after the Crowdstrike outage, David Jones reported at Cybersecurity Drive estimates that it had cost Fortune 500 companies a collective $5.4 billion, and that only 10% to 20% of that was covered by insurance. At the same time, at Bank Info Security, Matthew J. Schwartz estimated the cost to cyberinsurers at $1.5 billion.

But what about the patients unable to book doctors’ appointments, the airline crews who lost work, the train passengers stuck on platforms? Or, in a data breach, the years-long worry about where the data is now and how it’s being used.

Cyberattacks on companies leave us with what Ryan Calo and Veronica Paternolli called “shadow work” at We Robot a couple of months ago. They proposed that agentic AI might be able to reverse 30 years of companies offloading work onto us. You might – though I doubt it – be able to trust agentic AI to automate generating requests for refunds and new credit cards or rebooking canceled airline flights. But no way will it enable you to recoup the lost hours in an airport, the stress of being unsure what happened, or the ongoing consequences of identity theft.

At this week’s Workshop on the Economics of Information Security, University of Michigan researchers Lina Alkarmi, Armin Sarabi, and Mingyan Liu called these imposed indirect costs the “social cost” of data breaches and noted that typically none of it is measured. In two of the three breaches they studied, their math indicated that the eventual settlements the companies paid to consumers was below their estimate of the lower bound of the actual cost.

An odd finding from their study of three major breaches is that the social cost dropped over the period they studied, 2008-2021. They suggest that the 2015 introduction (in the US) of chip and PIN helped lower the utility of the stolen data. They also surmise that the later breaches added less to an already-saturated black market for data. There is doubtless a lot more work to do on this. Nonetheless, they estimate the national social cost at $7 billion in 2021, for an average per victim of nearly $300.

In a second paper, University of Tulsa researchers Teyyub Mutallimov, Dana Itzhaki, and Tyler Moore examined the long-term impact on corporate results following cyber attacks, looking at financial statements rather than share prices There, it seems that companies don’t recover as fully as you might think. Depending on the type of attack – data breaches trigger financing and investment; ransomware attacks are operationally disruptive. Both involve ongoing costs: remediation, system upgrades, external advice, potentially legal settlements.

In the meantime, it remains unclear whether generative AI will be a net win or a net loss for cybersecurity – finding vulnerabilities, as Anthropic claims Claude Mythos does, exposes them to attackers, although it also offers developers an opportunity to close them (I recall a similar panic in 1995 when Dan Farmer released SATAN). A 2025 report from the Turing Institute found that AI had begun to accelerate crime by enabling it to scale more effectively and exploit personal vulnerabilities. In January, Carly Page reported at The Register that the cost to criminals of renting AI infrastructure was as cheap as a Netflix subscription, based on a paper from researchers at Group-IB. Self-hosted “dark LLMs” are optimized for creating scams and deepfakes for as little as $30 a month.

However, at WEIS, in another paper, Ben Collier, Jack Hughes, and Daniel Thomas studied vibe coding’s early impact on the cybercrime business. So far, they found, it doesn’t seem to be making much change; it’s not yet time to fear “vibercriminals”. One could even imagine that over time generative AI could disrupt the junior-level pipeline that produces senior, skilled workers, as it’s doing in other industries. On the other hand, there’s already long been a lot of automation at the lower levels. So, wash? But if something works, crime will adopt it. Cue Willie Sutton, whose name was invoked at WEIS several times to explain why people pursue cybercrime: “That’s where the money is.”

Illustrations: Willie Sutton (via FBI).

Wendy M. Grossman is an award-winning journalist. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. She is a contributing editor for the Plutopia News Network podcast. Follow on Mastodon or Bluesky.

The sovereignty paradox

The year since the 2025 Computers, Privacy, and Data Protection has made Europe more distinct as an entity. Two years ago, we were being chastised for paying insufficient attention to structural corporate power. At this conference last year, we were warned about “simplification”, since published as the Digital Omnibus that threatens to undo some aspects of data protection and other privacy rights.

This year, we heard a lot about “European values”. Invoked as a metric: does “simplification” measure up or is it a sign of weakening? Invoked as a frame to guide developing the digital euro. Invoked as a reason why digital sovereignty is increasingly essential. In November 2025, 23 European countries signed a declaration embracing the latter as a policy.

And yet, although Plixavra Vogiatzoglou introduced a panel discussion by calling digital sovereignty “urgent because of Trump’s trade wars”, she then said it was unrealistic.

There’s a lot to like in the 2025 declaration, which lists as principles open source solutions, the principle of common assets, competitive markets, and democracy. The problem, as Vogiatzoglou said, is that Europe doesn’t make all the necessary components for building its own bottom-to-top stack. The investment required is likely to favor the wealthiest countries, deepening the imbalances that already favor US technology companies.

This is the “sovereignty paradox,” as Zuzanna Warso called it. Replicating the current infrastructure with little change other than a different owner isn’t the right goal – as someone said later, who wants a European Palantir? Warso favors redesigning the technical ecosystem to foster the “digital commons” – and being honest about the tradeoffs.

The same theme reappeared in a discussion of agentic assistants: they will ultimately sit on infrastructure belonging to the same few hyperscalers. Frederika Kaltheuner posited three scenarios: full vertical integration (like Google), integrated models and software (Anthropic and Claude Code), or open source and smaller models, which she thought was Europe’s only opportunity for sovereignty.

All of this seems set to get worse with agentic AI, which, Apple’s Gary Davis said, will allow agents onto all our devices capable of listening, observing, inferring, and acting across apps. What controls do we want? I personally want the control of barring this proposed technological future from my life, but how many of us will have that choice? Davis also noted the European Commission’s release, a few weeks ago, of proposals for requiring Google to allow competing AI services onto Android. If they follow through, he said, it will allow a large-scale privacy and security experiment on European users. While Davis’s employer has its own rasons for opposing this, he has a point. This is untried technology controlled by a handful of companies that could give them overwhelming power over individuals.

Among other new threats to privacy was eye tracking, a constant reality in games played with virtual reality headsets that could easily spread more widely via augmented reality smartglasses. The only way for Europe to counter this, Michael Raschke said, is to create large market-leading companies to act as gatekeepers to intermediate to meet European expectations of security and privacy.

A discussion of the digital euro had this same backdrop: part of the point is to reclaim some of the payments business from US giants Visa and Mastercard. Although, that’s over-simplified: the plans include offline and online versions of the digital euro which do different things. The offline version is meant as a digital reinterpretation of cash that allows anonymous person-to-person payments. The online version is…well, it’s hard to distinguish it from a bank transfer, except that “central bank digital currency” makes stuffy old banks sound kind of cool? Or it did when “crypto” was new and hot. The British equivalent, the digital pound, is in the design phase.

Those thoughts made Leon Schumacher‘s spirited intervention satisfying: where, he asked, was future-proofing against quantum computing, or accommodation for agentic AI, which is expected to underpin…well, no one knows quite how much in transactions, but they’re willing to guess. A trillion dollars, says McKinsey; up to $17.5 trillion, thinks Deloitte, $190 to $385 billion, per Morgan Stanley. Weirdly they all agree on *when*: by 2030. The digital euro is intended to arrive in 2029.

Meanwhile, there is simplification, which has few fans in the privacy world. As Orla Lynskey noted, simplification doesn’t *have* to mean deregulation – however, the European Commission’s proposals reduce rights, facilitate more data processing and *don’t* simplify. Plus, she added, changes of this magnitude require more time for thought and care.

Even business folk present, such as Spanish company founder Alicia Asín Pérez, thought deregulation was less important than many other constraints on business on her list. “My concern is, who area we deregulating for? What will be the consequences?” she said.

What most people favored instead is less fragmentation, and enforcement of the laws we have, a long-running theme at this event.

The former MEP Sophie in t’ Veld had a different take on European values. “We are obsessed with the US,” she said. “But it’s happening right here.” She called out government leaders for ignoring orders from the European Court of Justice, courts for rubber-stamping requests to target journalists with spyware, and called governments not using spyware complicit by their silence.

Illustrations: EU flag (via Wikimedia).

Wendy M. Grossman is an award-winning journalist. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. She is a contributing editor for the Plutopia News Network podcast. Follow on Mastodon or Bluesky.

Disconnexion

One thing we left out in last week’s complaint is generative AI’s undoubted ability to magnify the worst of human online behavior. A few days ago, the world discovered that X’s chatbot, Grok, can be commanded to “nudify” images of women and children – that is, digitally remove their clothes without their consent. A number of commenters also note that some of the same British politicians who are calling out X and Grok about this and who more broadly insist on increasing restrictions in the name of online safety nonetheless continue to post there. Even Ashley St. Clair, the mother of one of Elon Musk’s sons, is unable to get these images taken down. Some ministers have called for banning this form of deepfake software.

Among those calling for Elon Musk to act “urgently” are technology secretary Liz Kendall and prime minister Keir Starmer. The BBC reported this morning (January 9) that the government is calling on Ofcom to use “all its powers”. At Variety, Naman Rathandran reports that X has moved AI image editing behind a paywall.

On January 2, at the National Observer, Jimmy Thompson calls on the Canadian government to delete their accounts. On Wednesday, the Commons women and equalities committee announced it would stop using X. As of January 8, both Kendall and Starmer are still posting on X, along with the UK’s Supreme Court and the Regulatory Policy committee and doubtless many others. Ofcom, the regulatory agency in charge of enforcing the Online Safety Act, posted a statement on January 5 saying it has contacted X and plans a “swift assessment to determine whether there are potential compliance issues that warrant investigation”. At the Online Safety Act Network, Lorna Woods explains the relevant law.

My guess is that few politicians manage their own social media – an extreme form of mental compartmentalization – and their aides are schooled in the belief that “we must meet the audience where they are”. In that sense, these accounts are not ordinary users, who use social media to connect to their friends and other interesting people. Politicians, like many others who are paid to show off in public, use social media to broadcast, not so much to participate. But much depends on whether you think that Grok’s behavior is one piece of a fundamental structural problem with X and its ownership or whether you believe it’s an isolated ill-thought-out feature to be solved by tweaking software, a distinction Jason Koebler explores at 404 Media.

The politicians’ accounts doubtless predate Musk’s takeover. Twitter was – and X is – small compared to other social media. But the short-burst style perfectly suited journalists, who gave it far more coverage than it probably deserved. Politicians go where they perceive the public to be, which is often signaled by media coverage.

It’s not necessarily wrong for politicians and government agencies to argue that they should be on X to serve their constituents who use it. But to legitimize that claim they should also be cross-posting on every significant platform, especially the open web. We can then argue about the threshold for “significant”. At a guess, it’s bigger than a blog but smaller than Mastodon, where politicians are notoriously absent.

***

The early 2020s’ exciting future of cryptocurrencies has gotten lost in the distraction of the last couple of years’ excitement over our new future of technologies pretending to be “smart”. In 2023’s “crypto winter”, we thought anyone still interested was either an early booster or thought they could smell profit. As Molly White wrote this week, they’ve spent the last two years nourishing grudges and building a political machine that could sink large parts of the economy.

More quietly, as Dave Birch predicted in 2017 (and repeated in his 2020 book, The Currency Cold War) “serious people” were considering their approach. Among them, Birch numbered banks, governments, and communities.

Now, governments are hatching proposals. As 2025 ended, the European Council backed the European Central Bank’s digital euro plan; the European Parliament will vote on it this year. The Financial Times reports that this electronic alternative to cash could help European central bankers pull back some control over electronic retail payments from the US organizations that dominate the field. The ECB hopes to start issuing the currency in 2029. In the UK, the Bank of England is mulling the design of the digital pound. The International Monetary Fund sees the digital euro as a continuation of financial stability.

Birch dates government interest to Facebook’s now-defunct 2019 cryptocurrency plan. Today, I imagine new motives: the US’s diminishing reliability as an ally raises the desirability of lessening reliance on its infrastructure generally. Visa, Mastercard, and other payment mechanisms largely transit US systems, a reality the FT says European banks are already working to change. In March, ECB board member Philip R. Lane argued that the digital euro will foster monetary autonomy.

We’ll see. The Economist writes that many countries are recognizing cash’s greater resilience, and are rethinking plans to go all-digital.

It remains hard to know how much central bank digital currencies will matter. As I wrote in 2023, there are few obvious benefits to individuals. For most of us the problem isn’t the mechanism for payments, it’s finding the money.

Illustrations: Bank of England facade.

Wendy M. Grossman is an award-winning journalist. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. She is a contributing editor for the Plutopia News Network podcast. Follow on Mastodon or Bluesky.

Revival

There appears to be media consensus: “Bluesky is dead.”

At The Commentary, James Meigs calls Bluesky “an expression of the left’s growing hypersensitivity to ideas leftists find offensive”, and says he accepts exTwitter’s “somewhat uglier vibe” in return for “knowing that right-wing views aren’t being deliberately buried”. Then he calls Bluesky “toxic” and a “hermetically sealed social-media bubble”.

At New Media and Marketing, Rich Meyer says Bluesky is in decline and engagement is dropping, and exTwitter is making a comeback.

At Slate, Alex Kirshner and Nitish Pahwa complain that Bluesky feels “empty”, say that its too-serious users are abandoning it because it isn’t fun, and compare it to a “small liberal arts college” and exTwitter to a “large state university”.

At The Spectator, Sean Thomas regrets that “Bluesky is dying” – and claims to have known it would fail from his first visit to the site, “a bad vegan cafe, full of humorless puritans”.

Many of these pieces – Mark Cuban at Fortune, for example, and Megan McArdle at the Washington Post – blame a “lack of diversity of thought”.

As Mike Masnick writes on TechDirt in its defense (Masnick is a Bluesky board member), “It seems a bit odd: when something is supposedly dying or irrelevant, journalists can’t stop writing about it.”

Have they so soon forgotten 2014, when everyone was writing that Twitter was dead?

Commentators may be missing that success for Bluesky looks different: it’s trying to build a protocol-driven ecosystem, not a site. Twitter had one, but destroyed it as its ad-based business model took over. Both Bluesky and Mastodon, which media largely ignores, aim to let users create their own experience and are building tools that give users as much control as possible. It seems to offend some commentators that one of them lets you block people you don’t want to deal with, but that’s weird, since it’s the one every social site has.

All social media have ups and downs, especially when they’re new (I really wonder how many of these commentators experienced exTwitter in its early days or have looked at Truth Social’s user numbers). Settling into a new environment and rebuilding take time – it may look like the old place, but its affordances are different, and old friends are missing. Meanwhile, anecdotally, some seem to be leaving social media entirely, driven away by privacy issues, toxic behavior, distaste for platform power and its owners, or simply distracted by life. Few of us *have* to use social media.

***

In 2002, the UK’s Financial Services Authority was the first to implement an EU directive allowing private organizations to issue their own electronic money without a banking license if they could meet the capital requirements. At the time, the idea seemed kind of cute, especially since there was a plan to waive some of the requirements for smaller businesses. Everyone wanted micropayments; here was a framework of possibility.

And then nothing much happened. The Register’s report (the first link above) said that organizations such as the Post Office, credit card companies, and mobile operators were considering launching emoney offerings. If they did, the results sank without trace. Instead, we’re all using credit/debit cards to pay for stuff online, just as we were 23 years ago. People are relucrtant to trust weird, new-fangled forms of money.

Then, in 2008, came cryptocurrencies – money as lottery ticket.

Last week, the Wall Street Journal reported that Amazon, Wal-Mart, and other multinationals are exploring stablecoins as a customer payment option – in other words, issuing their own cryptocurrencies, pegged to the US dollar. As Andrew Kassel explains at Investopedia, the result could be to bypass credit cards and banks, saving billions in fees.

It’s not clear how this would work, but I’m suspicious of the benefits to consumers. Would I have to buy a company’s stablecoin before doing business with it? And maintain a floating balance? At Axios, Brady Dale explores other possibilities. Ultimately, it sounds like a return to the 1970s, before multipurpose credit cards, when people had store cards from the retailers they used frequently, and paid a load of bills every month. Dale seems optimistic that this could be a win for consumers as well as retailers, but I can’t really see it.

In other words, the idea seems less cute now, less fun technological experiment, more rapacious. There’s another, more disturbing, possibility: the return of the old company town. Say you work for Amazon or Wal-Mart, and they offer you a 10% bonus for taking your pay in their stablecoin. You can’t spend it anywhere but their store, but that’s OK, right, because they stock everything you could possibly want? A modern company town doesn’t necessarily have to be geographical.

I’ve long thought that company towns, which allowed companies to effectively own employees, are the desired endgame for the titans. Elon Musk is heading that way with Starbase, Texas, now inhabited primarily by SpaceX employees, as Elizabeth Crisp reports at The Hill.

I don’t know if the employees who last month voted enthusiastically for the final incorporation of Starbase realize how abusive those old company towns were.

Illustrations: The Starbase sign adjoining Texas Highway 4, in 2023 (via Jenny Hautmann at Wikimedia.

Wendy M. Grossman is an award-winning journalist. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. She is a contributing editor for the Plutopia News Network podcast. Follow on Mastodon or Bluesky.

Follow the business models

In a market that enabled the rational actions of economists’ fantasies, consumers would be able to communicate their preferences for “smart” or “dumb” objects by exercising purchasing power. Instead, everything from TVs and vacuum cleaners to cars is sprouting Internet connections and rampant data collection.

I would love to believe we will grow out of this phase as the risks of this approach continue to become clearer, but I doubt it because business models will increasingly insist on the post-sale money, which never existed in the analog market. Subscriptions to specialized features and embedded ads seem likely to take ever everything. Essentially, software can change the business model governing any object’s manufacture into Gillette’s famous gambit: sell the razors cheap, and make the real money selling razor blades. See also in particular printer cartridges. It’s going to be everywhere, and we’re all going to hate it.

***

My consciousness of the old ways is heightened at the moment because I spent last weekend participating in a couple of folk music concerts around my old home town, Ithaca, NY. Everyone played acoustic instruments and sang old songs to celebrate 58 years of the longest-running folk music radio show in North America. Some of us hadn’t really met for nearly 50 years. We all look older, but everyone sounded great.

A couple of friends there operate a “rock shop” outside their house. There’s no website, there’s no mobile app, just a table and some stone wall with bits of rock and other findings for people to take away if they like. It began as an attempt to give away their own small collection, but it seems the clearing space aspect hasn’t worked. Instead, people keep bringing them rocks to give away – in one case, a tray of carefully laid-out arrowheads. I made off with a perfect, peach-colored conch shell. As I left, they were taking down the rock shop to make way for fantastical Halloween decorations to entertain the neighborhood kids.

Except for a brief period in the 1960s, playing folk music has never been lucrative. However it’s still harder now: teens buy CDs to ensure they can keep their favorite music, and older people buy CDs because they still play their old collections. But you can’t even *give* a 45-year-old a CD because they have no way to play it. At the concert, Mike Agranoff highlighted musicians’ need for support in an ecosystem that now pays them just $0.014 (his number) for streaming a track.

***

With both Halloween and the US election scarily imminent, the government the UK elected in July finally got down to its legislative program this week.

Data protection reform is back in the form of the the Data Use and Access Bill, Lindsay Clark reports at The Register, saying the bill is intended to improve efficiency in the NHS, the police force, and businesses. It will involve making changes to the UK’s implementation of the EU’s General Data Protection Regulation. Care is needed to avoid putting the UK’s adequacy decision at risk. At the Open Rights Group Mariano della Santi warns that the bill weakens citizens’ protection against automated decision making. At medConfidential, Sam Smith details the lack of safeguards for patient data.

At Computer Weekly, Bill Goodwin and Sebastian Klovig Skelton outline the main provisions and hopes: improve patient care, free up police time to spend more protecting the public, save money.

‘Twas ever thus. Every computer system is always commissioned to save money and improve efficiency – they say this one will save 140,000 a years of NHS staff time! Every new computer system also always brings unexpected costs in time and money and messy stages of implementation and adaptation during which everything becomes *less* efficient. There are always hidden costs – in this case, likely the difficulties of curating data and remediating historical bias. An easy prediction: these will be non-trivial.

***

Also pending is the draft United Nations Convention Against Cybercrime; the goal is to get it through the General Assembly by the end of this year.

Human Rights Watch writes that 29 civil society organizations have written to the EU and member states asking them to vote against the treaty’s adoption and consider alternative approaches that would safeguard human rights. The EFF is encouraging all states to vote no.

Internet historians will recall that there is already a convention on cybercrime, sometimes called the Budapest Convention. Drawn up in 2001 by the Council of Europe to come into force in 2004, it was signed by 70 countries and ratified by 68. The new treaty has been drafted by a much broader range of countries, including Russia and China, is meant to be consistent with that older agreement. However, the hope is it will achieve the global acceptance its predecessor did not, in part because of the broader

However, opponents are concerned that the treaty is vague, failing to limit its application to crimes that can only be committed via a computer, and lacks safeguards. It’s understandable that law enforcement, faced with the kinds of complex attacks on computer systems we see today want their path to international cooperation eased. But, as EFF writes, that eased cooperation should not extend to “serious crimes” whose definition and punishment is left up to individual countries.

Illustrations: Halloween display seen near Mechanicsburg, PA.

Wendy M. Grossman is the 2013 winner of the Enigma Award. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. She is a contributing editor for the Plutopia News Network podcast. Follow on Mastodon.

Review: Money in the Metaverse

Money in the Metaverse: Digital Assets, Online Identities, Spatial Computing, and Why Virtual Worlds Mean Real Business
by David Birch and Victoria Richardson
London Publishing Partnership
ISBN: 978-1-916749-05-4

In my area of London there are two buildings whose architecture unmistakably identifies them as former banks. Time has moved on, and one houses a Pizza Express, the other a Tesco Direct. The obviously-built-to-be-a-Post-Office building, too, is now a restaurant, and the post office itself now occupies a corner of a newsagent’s. They ilustrate a point David Birch has frequently made: there is nothing permanent about our financial arrangements. Banking itself is only a few hundred years old.

Writing with Victoria Richardson, in their new book Money in the Metaverse: Birch argues this point anew. At one time paper notes seemed as shocking and absurd as cryptocurrencies and non-fungible tokens do today. The skeptic reads that and wonders if the early days of paper notes were as rife with fraud and hot air as NFTs have been. Is the metaverse even still a thing? It’s all AI hype round here now.

Birch and Richardson, however, believe that increasingly our lives will be lived online – a flight to the “cyburbs”, they call it. In one of their early examples of our future, they suggest it will be good value to pay for a virtual ticket (NFT) to sit next to a friend to listen to a concert in a virtual auditorium. It may be relevant that they were likely writing this during the acute phase of the covid pandemic. By now, most of the people I zoomed with then are back doing things in the real world and are highly resistant to returning to virtual, or even hybrid, meetups.

But exactly how financial services might operate isn’t really their point and would be hard to get right even if it were. Instead, their goal is to explain various novel financial technologies and tools such as NFTs, wallets, smart contracts, and digital identities and suggest possible strategies for businesses to use them to build services. Some of the underlying ideas have been around for at least a couple of decades: software agents that negotiate on an individual’s behalf, and support for multiple disconnected identities to be used in the different roles in life we all have, for example. Others are services that seem to have little to do with the metaverse, such as paperless air travel, already being implemented, and virtual tours of travel destination, which have been with us in some form since video arrived on the web.

The key question – whether the metaverse will see mass adoption – is not one Birch and Richardson can answer. Certainly, I’m dubious about some of the use cases they propose – such as the idea of gamifying life insurance by offering reduced premiums to those who reach various thresholds of physical activity or healthy living. Insurance is supposed to manage risk by pooling it; their proposal would penalize disability and illness.

A second question occurs: what new kinds of crime will these technologies enable? Just this week, Fortune reported that cashlessness has brought a new level of crime to Sweden. Why should the metaverse be different? This, too, is beyond the scope of Birch’s and Richardson’s work, which is to explain but not to either hype or critique. The overall impression the book leaves, however, is of a too-clean computer-generated landscape or smart city mockup, where the messiness of real life is missing.

Core values

Follow the money; follow the incentives.

Cybersecurity is an intractable problem for many of the same reasons climate change is: often the people paying the cost are not the people who derive the benefits. The foundation of the Workshop on the Economics of Information Security is often traced to the 2001 paper Why Information Security is Hard, by the late Ross Anderson. There were earlier hints, most notably in the 1999 paper Users Are Not the Enemy by Angela Sasse and Anne Adams.

Anderson’s paper directly examined and highlighted the influence of incentives on security behavior. Sasse’s paper was ostensibly about password policies and the need to consider human factors in designing them. But hidden underneath was the fact that the company department that called her in was not the IT team or the help desk team but accounting. Help desk costs to support users who forgot their passwords were rising so fast they threatened to swamp the company.

At the 23rd WEIS, held this week in Dallas (see also 2020), papers studied questions like which values drive people’s decisions when hit by ransomware attacks (Zinaida Benenson); whether the psychological phenomenon of delay discounting could be used to understand the security choices people make (Einar Snekkenes); and whether a labeling scheme would help get people to pay for security (L Jean Camp).

The latter study found that if you keep the label simple, people will actually pay for security. It’s a seemingly small but important point: throughout the history of personal computing, security competes with so many other imperatives that it’s rarely a factor in purchasing decisions. Among those other imperatives: cost, convenience, compatibility with others, and ease of use. But also: it remains near-impossible to evaluate how secure a product or provider is. Only the largest companies are in a position to ask detailed questions of cloud providers, for example,

Or, in an example provided by Chitra Marti, rare is the patient who can choose a hospital based on the security arrangements it has in place to protect its data. Marti asked a question I haven’t seen before: what is the role of market concentration in cybersecurity? To get at this, Marti looked at the decade’s experience of electronic medical records in hospitals since the big post-2008 recession push to digitize. Since 2010, more than 150 million records have been breached.

Of course, monoculture is a known problem in cybersecurity as it is in agriculture: if every machine runs the same software all machines are vulnerable to the same attacks. Similarly, the downsides of monopoly – poorer service, higher prices, lower quality – are well known. Marti’s study tying the two together found correlations in the software hospitals run and rarely change, even after a breach, though they do adopt new security measures. Hospitals choose software vendors for all sorts of reasons such as popularity, widspread use in their locality, or market leadership. The difficulty of deciding to change may be exacerbated by positive benefits to their existing choice that would be lost and outweigh the negatives.

These broader incentives help explain, as Richard Clayton set out, why distributed denial of service attacks remain so intractable. A key problem is “reflectors”, which amplify attacks by using spoofed IP addresses to send requests where the size of the response will dwarf the request. With this technique, a modest amount of outgoing traffic lands a flood on the chosen target (the one whose IP address has been spoofed). Fixing infrastructure to prevent these reflectors is tedious and only prevents damage to others. Plus, the provider involved may have to sacrifice the money they are paid to carry the traffic. For reasons like these, over the years the size of DDoS attacks has grown until only the largest anti-DDoS providers can cope with them. These realities are also why the early effort to push providers to fix their systems – RFC 2267 – failed. The incentives, in classic WEIS terms, are misaligned.

Clayton was able to use the traffic data he was already collecting to create a short list of the largest reflected amplified DDoS attacks each week and post it on a private Slack channel so providers could inspect their logs to trace it back to the source

At this point a surprising thing happened: the effort made a difference. Reflected amplified attacks dropped noticeably. The reasons, he and Ben Collier argue in their paper, have to do with the social connections among network engineers, the most senior of whom helped connect the early Internet and have decades-old personal relationships with their peers that have been sustained through forums such as NANOG and M3AAWG. This social capital and shared set of values kicked in when Clayton’s action lists moved the problem from abuse teams into the purview of network engineer s. Individual engineers began racing ahead; Amazon recently highlighted AWS engineer Tom Scholl’s work tracing back traffic and getting attacks stopped.

Clayton concluded by proposing “infrastructural capital” to cover the mix of human relationships and the position in the infrastructure that makes them matter. It’s a reminder that underneath those giant technology companies there still lurks the older ethos on which the Internet was founded, and humans whose incentives are entirely different from profit-making. And also: that sometimes intractable problems can be made less intractable.

Illustrations: WEIS waits for the eclipse.

Wendy M. Grossman is the 2013 winner of the Enigma Award. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. She is a contributing editor for the Plutopia News Network podcast. Follow on Mastodon.

Review: The Bill Gates Problem

The Bill Gates Problem: Reckoning with the Myth of the Good Billionaire
By Tim Schwab
Metropolitan Books
ISBN: 978-1-25085009-6

Thirty years ago, the Federal Trade Commission began investigating one of the world’s largest technology companies on antitrust grounds. Was it leveraging its monopoly in one area to build dominance in others? Did it bully smaller competitors into disclosing their secrets, which it then copied? And so on. That company was Microsoft, Windows was giving it leverage over office productivity software, web browsers, and media players, and its leader was Bill Gates. In 1999, the courts ruled Microsoft a monopoly.

At the time, it was relatively commonplace for people to complain that Gates was insufficiently charitable. Why wasn’t he more philanthropic, given his vast and increasing wealth? (Our standards for billionaire wealth were lower back then.) Be careful what you wish for…

The transition from monopolist mogul to beneficent social entrepreneur where Tim Schwab starts in The Bill Gates Problem: Reckoning with the Myth of the Good Billionaire. In Schwab’s view, the reason is well-executed PR, in which category he includes the many donations the foundation makes to journalism organizations.

I have heard complaints for years that the Bill and Melinda Gates Foundation’s approach to philanthropy favors expensive technological interventions over cheaper, well-established ones. In education that might mean laptops and edtech software rather than training teachers; in medicine that might mean vaccine research rather than clean water. Schwab’s investigative work turns up dozens such stories in the areas BMGF works in: family planning, education, health. Yet, Schwab writes, citing numerous sources for his figures, for all the billions BMGF has poured into these areas, it has failed to meet its stated objectives.

You can argue that case, but Schwab moves on from there to examine the damaging effects of depending on a billionaire, no matter how smart and well-intentioned, to finance services that might more properly be the business of the state. No one elected Gates, and no one has voted on the priorities he has chosen to set. The covid pandemic provides a particularly good example. One of the biggest concerns as efforts to produce vaccines got underway was ensuring that access would not be limited to rich countries. Many believed that the most efficient way of doing this was to refrain from patenting the vaccines, and help poorer countries build their own production facilities. Gates was one of those who opposed this approach, arguing that patents were necessary to reward pharmaceutical companies for the investment they poured into research, and also that few countries had the expertise to make the vaccines. Gates gave in to pressure and reversed his position in May 2021 to support a “narrow waiver”. Reading that BMGF is the biggest funder of the WHO and remembering his preference for technological interventions made me wonder: how much do we have Gates to thank for the emphasis on vaccines and the reluctance to push cheaper non-pharmaceutical interventions like masks, HEPA filters, and ventilation in countries like the UK?

Schwab goes into plenty of detail about all this. But his wider point is to lay out the power Gates’s massive wealth – both the foundation’s and his own – gives him over the charitable sector and, through public-partnerships, many of the nations in which he operates. Schwab also calls Gates’s approach “philanthropic colonialism” because the bulk of his donations go to organizations based in the West, rather than directly to their counterparts elsewhere.

Pointing out the amount of taxpayer subsidy the foundation gets through the tax exemptions charities get, Schwab asks if we’re really getting value for our money. Wouldn’t we be better off collecting taxes and setting our own agendas? Is there really any such thing as a “good” billionaire?

To tell the truth

It was toward the end of Craig Wright’s cross-examination on Wednesday when, for the first time in many days, he was lost for words. Wright is in court because the non-profit Crypto Open Patent Alliance seeks a ruling that he is not, as he claims, bitcoin inventor Satoshi Nakomoto, who was last unambiguously heard from in 2011.

Over the preceding days, Wright had repeatedly insisted “I am the real Satoshi” and disputed forensic analysis – anachronistic fonts, metadata, time stamps – pronouncing his proffered proofs forgeries.. He was consistently truculent, verbose, and dismissive of everyone’s expertise but his own and of everyone’s degrees except the ones he holds. For example: “Meiklejohn has not studied cryptography in any depth,” he said of Sarah Meiklejohn, the now-professor who as a student in 2013 showed that bitcoin transactions are traceable. In a favorite moment, Jonathan Hough, KC, who did most of the cross-examination, interrupted a diatribe about the failings of the press with, “Moving on from your expertise on journalism, Dr Wright…”

Participants in a drinking game based on his saying “That is not correct” would be dead of alcohol poisoning. In between, he insisted several times that he never wanted to be outed as Satoshi, and wishes that everyone would “leave me alone and let me invent”. Any money he is awarded in court he will give to charities ; he wants nothing for himself.

But at the moment we began with he was visibly stumped. The question, regarding a variable on a Github page: “Do you know what unsigned means?”

Wright: “Basically, an unsigned variable…it’s not an integer with…it’s larger. I’m not sure how to say it.”

Lawyer: “Try.”

Wright: “How I’d describe it, I’m not quite sure. I’m not good with trying to do things like this.” He could explain it easily in writing… (Transcription by Norbert on exTwitter.)

The lawyer explained it thusly: an unsigned variable cannot be a negative number.

“I understand that, but would I have thought of saying it in such a simple way? No.”

Experience as a journalist teaches you that the better you understand something the more simply and easily you can explain it. Wright’s inability to answer blew the inadequately bolted door plug out of his world’s expert persona. Everything until then could be contested: the stomped hard drive, the emails he wrote, or didn’t write, or wrote only one sentence of, the allegations that he had doctored old documents to make it look like he had been thinking about bitcoin before the publication of Satoshi’s foundational 2008 paper. But there’s no disguising lack of basic knowledge. “Should have been easy,” says a security professor (tenured, chaired) friend.

Normally, cryptography removes ambiguity. This is especially true of public key cryptography and its complementary pair of public and private keys. Being able to decrypt something with a well-attested public key is clear proof that it was encrypted with the complementary private key. Contrariwise, if a specific private key decrypts it, you know that key’s owner is the intended recipient. In both cases, as a bonus, you get proof that the text has not been altered since its encryption. It *ought* to be simple for Wright to support his claim by using Satoshi’s private keys. If he can’t do that, he must present a reason and rely on weaker alternatives.

Courts of law, on the other hand, operate on the balance of probabilities. They don’t remove ambiguity; they study it. Wright’s case is therefore a cultural clash, with far-reaching consequences. COPA is complaining that Wright’s repeated intellectual property lawsuits against developers working on bitcoin projects are expensive in both money and time. Soon after the unsigned variable exchange, the lawyer asked Wright what he will do if the court rules against him. “Move on to patents,” Wright said. He claims thousands of patents relating to bitcoin and the blockchain, and a brief glance at Google Patents shows many filings, some granted.

However this case comes out, therefore, it seems likely Wright will continue to try to control bitcoin. Wright insists that bitcoin isn’t meant to be “digital gold”, but that its true purpose is to facilitate micropayments. I haven’t “studied bitcoin in any depth” (as he might say), but as far as I can tell it’s far too slow, too resource-intensive, and too volatile to be used that way. COPA argues, I think correctly, that it’s the opposite of the world enshrined in Satoshi’s original paper; its whole point was to use cryptography to create the blockchain as a publicly attested, open, shared database that could eliminate central authorities such as banks.

In the Agatha Christie version of this tale, most likely Wright would be an imposter, an early hanger-on who took advantage of the gap formed by Satoshi’s disappearance and the deaths of other significant candidates. Dorothy Sayers would have Lord Peter Wimsey display unexpected mathematical brilliance to improve on Satoshi’s work, find him, and persuade him to turn over his keys and documents to king and country. Sir Arthur Conan Doyle would have both Moriarty and Sherlock Holmes on the trail. Holmes would get there first and send him into protection to ensure Morarty couldn’t take criminal advantage. And then the whole thing would be hushed up in the public interest.

The case continues.

Illustrations: The cryptographic code from “The Dancing Men”, by Sir Arthur Conan Doyle (via Wikimedia).

Wendy M. Grossman is the 2013 winner of the Enigma Award. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. She is a contributing editor for the Plutopia News Network podcast. Follow on Mastodon.

Cryptocurrency winter

There is nowhere in the world, Brett Scott says in his recent book, Cloudmoney, that supermarkets price oatmeal in bitcoin. Even in El Salvador, where bitcoin became legal tender in 2021, what appear to be bitcoin prices are just the underlying dollar price refracted through bitcoin’s volatile exchange rate.

Fifteen years ago, when bitcoin was invented, its adherents thought by now it would be a mainstream currency instead of a niche highly speculative instrument of financial destruction and facilitator of crime. Five years ago, the serious money people thought it important enough to consider fighting back with central bank digital currencies (CBDCs).

In 2019, Facebook announced Libra, a consortium-backed cryptocurrency that would enable payments on its platform, apparently to match China’s social media messaging system WeChat, which are used by 1 billion users monthly. By 2021, when Facebook’s holding company renamed itself Meta, Libra had become “Diem”. In January 2022 Diem was sold to Silvergate Bank, which announced in February 2023 it would wind down and liquidate its assets, a casualty of the FTX collapse.

As Dave Birch writes in his 2020 book, The Currency Cold War, it was around the time of Facebook’s announcement that central banks began exploring CBDCs. According to the Atlantic Council’s tracker, 114 countries are exploring CDBCs, and 11 have launched one. Two – Ecuador and Senegal – have canceled theirs. Plans are inactive in 15 more.
politico

The tracker marks the EU, US, and UK as in development. The EU is quietly considering the digital euro. In the US, in March 2022 president Joe Biden issued an executive order including instructions to research a digital dollar. In the UK the Bank of England has an open consultation on the digital pound (closes June 7). It will not make a decision until at least 2025 after completing technical development of proofs of concept and the necessary architecture. The earliest we’d see a digital pound is around 2030.

But first: the BoE needs a business case. In 2021, the House of Lords issued a report (PDF) calling the digital pound a “solution in search of a problem” and concluding, “We have yet to hear a convincing case for why the UK needs a retail CBDC.” Note “retail”. Wholesale, for use only between financial institutions, may have clearer benefits.

Some of the imagined benefits of CBDCs are familiar: better financial inclusion, innovation, lowered costs, and improved efficiency. Others are more arcane: replicating the role of cash to anchor the monetary system in a digital economy. That’s perhaps the strongest argument, in that today’s non-cash payment options are commercial products but cash is public infrastructure. Birch suggests that the digital pound could allow individuals to hold accounts at the BoE. These would be as risk-free as cash and potentially open to those underserved by the banking system.

Many of these benefits will be lost on most of us. People who already have bank accounts or modern financial apps are unlikely to care about a direct account with the BoE, especially if, as Birch suggests, one “innovation” they might allow is negative interest rates. More important, what is the difference between pounds as numbers in cyberspace and pounds as fancier numbers in cyberspace? For most of us, our national currencies are already digital, even if we sometimes convert some of it into physical notes and coins. The big difference – and part of what they’re fighting over – is who owns the transaction data.

At Rest of World, Temitayo Lawal recounts the experience in Nigeria., the first African country to adopt a CBDC. Launched 18 months ago, the eNaira has been tried by only 0.5% of the population and used for just 1.4 million transactions. Among the reasons Lawal finds, Nigeria’s eNaira doesn’t have the flexibility or sophistication of independent cryptocurrencies, younger Nigerians see little advantage to the eNaira over the apps they were already using, 30 million Nigerians (about 13% of the population) lack Internet access, and most people don’t want to entrust their financial information to their government. By comparison, during that time Nigerians traded $1.16 billion in bitcoin on the peer-to-peer platform Paxful.

Many of these factors play out the same way elsewhere. From 2014 to 2018, Ecuador operated Dinero Electrónico, a mobile payment system that allowed direct transfer of US dollars and aimed to promote financial inclusion. In a 2020 paper, researchers found DE never reached critical mass because it didn’t offer enough incentive for adoption, was opposed by the commercial banks, and lacked a sufficient supporting ecosystem for cashing in and out. In China, which launched its CBDC in August 2020, the e-CNY is rarely used because, the Economist reports Alipay and We Chat work well enough that retailers don’t see the need to accept it. The Bahamanian sand dollar has gained little traction. Denmark and Japan have dropped the idea entirely, as has Finland, although it supports the idea of a digital euro.

The good news, such as it is, is that by the time Western countries are ready to make a decision either some country will have found a successful formula that can be adapted, or everyone who’s tried it will have failed and the thing can be shelved until it’s time to rediscover it. That still leaves the problem that Scott warns of: a cashless society will give Big Tech and Big Finance huge power over us. We do need an alternative.

Illustrations: Bank of England facade.

Wendy M. Grossman is the 2013 winner of the Enigma Award. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. Follow on Mastodon or Twitter.