Cognitive dissonance

The annual State of the Net, in Washington, DC, always attracts politically diverse viewpoints. This year was especially divided.

Three elements stood out: the divergence between the only remaining member of the Privacy and Civil Liberties Oversight Board (PCLOB) and a recently-fired colleague; a contentious panel on content moderation; and the yay, American innovation! approach to regulation.

As noted previously, on January 29 the days-old Trump administration fired PCLOB members Travis LeBlanc, Ed Felten, and chair Sharon Bradford Franklin; the remaining seat was already empty.

Not to worry, remaining member Beth Williams, said. “We are open for business. Our work conducting important independent oversight of the intelligence community has not ended just because we’re currently sub-quorum.” Flying solo she can greenlight publication, direct work, and review new procedures and policies; she can’t start new projects. A review is ongoing of the EU-US Privacy Framework under Executive Order 14086 (2022). Williams seemed more interested in restricting government censorship and abuse of financial data in the name of combating domestic terrorism.

Soon afterwards, LeBlanc, whose firing has him considering “legal options”, told Brian Fung that the outcome of next year’s reauthorization of Section 702, which covers foreign surveillance programs, keeps him awake at night. Earlier, Williams noted that she and Richard E. DeZinno, who left in 2023, wrote a “minority report” recommending “major” structural change within the FBI to prevent weaponization of S702.

LeBlanc is also concerned that agencies at the border are coordinating with the FBI to surveil US persons as well as migrants. More broadly, he said, gutting the PCLOB costs it independence, expertise, trustworthiness, and credibility and limits public options for redress. He thinks the EU-US data privacy framework could indeed be at risk.

A friend called the panel on content moderation “surreal” in its divisions. Yael Eisenstat and Joel Thayer tried valiantly to disentangle questions of accountability and transparency from free speech. To little avail: Jacob Mchangama and Ari Cohn kept tangling them back up again.

This largely reflects Congressional debates. As in the UK, there is bipartisan concern about child safety – see also the proposed Kids Online Safety Act – but Republicans also separately push hard on “free speech”, claiming that conservative voices are being disproportionately silenced. Meanwhile, organizations that study online speech patterns and could perhaps establish whether that’s true are being attacked and silenced.

Eisenstat tried to draw boundaries between speech and companies’ actions. She can still find on Facebook the sme Telegram ads containing illegal child sexual abuse material that she found when Telegram CEO Pavel Durov was arrested. Despite violating the terms and conditions, they bring Meta profits. “How is that a free speech debate as opposed to a company responsibility debate?”

Thayer seconded her: “What speech interests do these companies have other than to collect data and keep you on their platforms?”

By contrast, Mchangama complained that overblocking – that is, restricting legal speech – is seen across EU countries. “The better solution is to empower users.” Cohn also disliked the UK and European push to hold platforms responsible for fulfilling their own terms and conditions. “When you get to whether platforms are living up to their content moderation standards, that puts the government and courts in the position of having to second-guess platforms’ editorial decisions.”

But Cohn was talking legal content; Eisenstat was talking illegal activity: “We’re talking about distribution mechanisms.” In the end, she said, “We are a democracy, and part of that is having the right to understand how companies affect our health and lives.” Instead, these debates persist because we lack factual knowledge of what goes on inside. If we can’t figure out accountability for these platforms, “This will be the only industry above the law while becoming the richest companies in the world.”

Twenty-five years after data protection became a fundamental right in Europe, the DC crowd still seem to see it as a regulation in search of a deal. Representative Kat Cammack (R-FL), who described herself as the “designated IT person” on the energy and commerce committee, was particularly excited that policy surrounding emerging technologies could be industry-driven, because “Congress is *old*!” and DC is designed to move slowly. “There will always be concerns about data and privacy, but we can navigate that. We can’t deter innovation and expect to flourish.”

Others also expressed enthusiasm for “the great opportunities in front of our country”, compared the EU’s Digital Markets Act to a toll plaza congesting I-95. Samir Jain, on the AI governance panel, suggested the EU may be “reconsidering its approach”. US senator Marsha Blackburn (R-TN) highlighted China’s threat to US cybersecurity without noting the US’s own goal, CALEA.

On that same AI panel, Olivia Zhu, the Assistant Director for AI Policy for the White House Office of Science and Technology Policy, seemed more realistic: “Companies operate globally, and have to do so under the EU AI Act. The reality is they are racing to comply with [it]. Disengaging from that risks a cacophony of regulations worldwide.”

Shortly before, Johnny Ryan, a Senior Fellow at the Irish Council for Civil Liberties posted: “EU Commission has dumped the AI Liability Directive. Presumably for “innovation”. But China, which has the toughest AI law in the world, is out innovating everyone.”

Illustrations: Kat Cammack (R-FL) at State of the Net 2025.

Wendy M. Grossman is the 2013 winner of the Enigma Award. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. She is a contributing editor for the Plutopia News Network podcast. Follow on Mastodon or Bluesky.

What we talk about when we talk about computers

The climax of Nathan Englander‘s very funny play What We Talk About When We Talk About Anne Frank sees the four main characters play a game – the “Anne Frank game” – that two of them invented as children. The play is on at the Marylebone Theatre until February 15.

The plot: two estranged former best friends in a New York yeshiva have arranged a reunion for themselves and their husbands. Debbie (Caroline Catz), has let her religious attachment lapse in the secular environs of Miami, Florida, where her husband, Phil (Joshua Malina), is an attorney. Their college-age son, Trevor (Gabriel Howell), calls the action.

They host Hasidic Shosh (Dorothea Myer-Bennett) and Yuri (Simon Yadoo), formerly Lauren and Mark, whose lives in Israel and traditional black dress and, in Shosh’s case, hair-covering wig, have left them unprepared for the bare arms and legs of Floridians. Having spent her adult life in a cramped apartment with Yuri and their eight daughters, Shosh is astonished at the size of Debbie’s house.

They talk. They share life stories. They eat. And they fight: what is the right way to be Jewish? Trevor asks: given climate change, does it matter?

So, the Anne Frank game: who among your friends would hide you when the Nazis are coming? The rule that you must tell the truth reveals the characters’ moral and emotional cores.

I couldn’t avoid up-ending this question. There are people I trust and who I *think* would hide me, but it would often be better not to ask them. Some have exceptionally vulnerable families who can’t afford additional risk. Some I’m not sure could stand up to intensive questioning. Most have no functional hiding place. My own home offers nowhere that a searcher for stray humans wouldn’t think to look, and no opportunities to create one. With the best will in the world, I couldn’t make anyone safe, though possibly I could make them temporarily safer.

But practical considerations are not the game. The game is to think about whether you would risk your life for someone else, and why or why not. It’s a thought experiment. Debbie calls it “a game of ultimate truth”.

However, the game is also a cheat, in that the characters have full information about all parts of the story. We know the Nazis coming for the Frank family are unquestionably bent on evil, because we know the Franks’ fates when they were eventually found. It may be hard to tell the truth to your fellow players, but the game is easy to think about because it’s replete with moral clarity.

Things are fuzzier in real life, even for comparatively tiny decisions. In 2012, the late film critic Roger Ebert mulled what he would do if he were a Transport Security Administration agent suddenly required to give intimate patdowns to airline passengers unwilling to go through the scanner. Ebert considered the conflict between moral and personal distaste and TSA officers’ need to keep their reasonably well-paid jobs with health insurance benefits. He concluded that he hoped he’d quit rather than do the patdowns. Today, such qualms are ancient history; both scanners and patdowns have become normalized.

Moral and practical clarity is exactly what’s missing as the Department of Government Efficiency arrives in US government departments and agencies to demand access to their computer systems. Their motives and plans are unclear, as is their authority for the access they’re demanding. The outcome is unknown.

So, instead of a vulnerable 13-year-old girl and her family, what if the thing under threat is a computer? Not the sentient emotional robot/AI of techie fantasy but an ordinary computer system holding boring old databases. Or putting through boring old payments. Or underpinning the boring old air traffic control system. Do you see a computer or the millions of people whose lives depend on it? How much will you risk to protect it? What are you protecting it from? Hinder, help, quit?

Meanwhile, DOGE is demanding that staff allow its young coders to attach unauthorized servers, take control of websites. In addition: mass firings, and a plan to do some sort of inside-government AI startup.

DOGE itself appears to be thinking ahead; it’s told staff to avoid Slack while awaiting a technology that won’t be subject to FOIA requests.

The more you know about computers the scarier this all is. Computer systems of the complexity and accuracy of those the US government has built over decades are not easily understood by incoming non-experts who have apparently been visited by the Knowledge Fairy. After so much time and effort on security and protecting against shadowy hackers, the biggest attack – as Mike Masnick calls it – on government systems is coming from inside the house in full view.

Even if “all” DOGE has is read-only access as Treasury claims – though Wired and Talking Points Memo have evidence otherwise – those systems hold comprehensive sensitive information on most of the US population. Being able to read – and copy? – is plenty bad enough. In both fiction (Margaret Atwood’s The Handmaid’s Tale) and fact (IBM), computers have been used to select populations to victimize. Americans are about to find out they trusted their government more than they thought.

Illustration: Changing a tube in the early computer ENIAC (via Wikimedia).

Wendy M. Grossman is the 2013 winner of the Enigma Award. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. Stories about the border wars between cyberspace and real life are posted occasionally during the week at the net.wars Pinboard – or follow on Twitter.

The Gulf of Google

In 1945, the then mayor of New York City, Fiorello La Guardia signed a bill renaming Sixth Avenue. Eighty years later, even with street signs that include the new name, the vast majority of New Yorkers still say things like, “I’ll meet you at the southwest corner of 51st and Sixth”. You can lead a horse to Avenue of the Americas, but you can’t make him say it.

US president Donald Trump’s order renaming the Gulf of Mexico offers a rarely discussed way to splinter the Internet (at the application layer, anyway; geography matters!), and on Tuesday Google announced it would change the name for US users of its Maps app. As many have noted, this contravenes Google’s 2008 policy on naming bodies of water in Google Earth: “primary local usage”. A day later, reports came that Google has placed the US on its short list of sensitive countries – that is, ones whose rulers dispute the names and ownership of various territories: China, Russia, Israel, Saudi Arabia, Iraq.

Sharpieing a new name on a map is less brutal than invading, but it’s a game anyone can play. Seen on Mastodon: the bay, now labeled “Gulf of Fragile Masculinity”.

***

Ed Zitron has been expecting the generative AI bubble to collapse disastrously. Last week provided an “Is this it?” moment when the Chinese company DeepSeek released reasoning models that outperform the best of the west at a fraction of the cost and computing power. US stock market investors: “Let’s panic!”

The code, though not the training data, is open source, as is the relevant research. In Zitron’s analysis, the biggest loser here is OpenAI, though it didn’t seem like that to investors in other companies, especially Nvidia, whose share price dropped 17% on Tuesday alone. In an entertaining sideshow, OpenAI complains that DeepSeek stole its code – ironic given the history.

On Monday, Jon Stewart quipped that Chinese AI had taken American AI’s job. From there the countdown started until someone invoked national security.

Nvidia’s chips have been the picks and shovels of generative AI, just as they were for cryptocurrency mining. In the latter case, Nvidia’s fortunes waned when cryptocurrency prices crashed, ethercoin, among others, switched to proof of stake, and miners shifted to more efficient, lower-cost application-specific integrated circuits. All of these lowered computational needs. So it’s easy to believe the pattern is repeating with generative AI.

There are several ironies here. The first is that the potential for small language models to outshine large ones has been known since at least 2020, when Timnit Gebru, Emily Bender, Margaret Mitchell, and Angelina McMillan-Major published their stochastic parrots paper. Google soon fired Gebru, who told Bloomberg this week that AI development is being driven by FOMO rather than interesting questions. Second, as an AI researcher friend points out, Hugging Face, which is trying to replicate DeepSeek’s model from scratch, said the same thing two years ago. Imagine if someone had listened.

***

A work commitment forced me to slog through Ross Douthat’s lengthy interview with Marc Andreessen at the New York Times. Tl;dr: Andreessen says Silicon Valley turned right because Democrats broke The Deal under which Silicon Valley supported liberal democracy and the Democrats didn’t regulate them. In his whiny victimhood, Andreessen has no recognition that changes in Silicon Valley’s behavior – and the scale at which it operates – are *why* Democrats’ attitudes changed. If Silicon Valley wants its Deal back, it should stop doing things that are obviously exploitive. Random case in point: Hannah Ziegler reports at the Washington Post that a $1,700 bassinet called a “Snoo” suddenly started demanding $20 per month to keep rocking a baby all night. I mean, for that kind of money I pretty much expect the bassinet to make its own breast milk.

***

Almost exactly eight years ago, Donald Trump celebrated his installation in the US presidency by issuing an executive order that risked up-ending the legal basis for data flows between the EU, which has strict data protection laws, and the US, which doesn’t. This week, he did it again.

In 2017, Executive Order 13768 dominated Computers, Privacy, and Data Protection. The deal in place at the time, Privacy Shield, eventually survived until 2020, when it was struck down in lawyer Max Schrems’s second such case. It was replaced by the Transatlantic Data Privacy Framework, which established the five-member Privacy and Civil Liberties Oversight Board to oversee surveillance and, as Politico explains, handle complaints from Europeans about misuse of their data.

This week, Trump rendered the board non-operational by firing its three Democrats, leaving just one Republican-member in place.*

At Techdirt, Mike Masnick warns the framework could collapse, costing Facebook, Instagram, WhatsApp, YouTube, exTwitter, and other US-based services (including Truth Social) their European customers. At his NGO, noyb, Schrems himself takes note: “This deal was always built on sand.”

Schrems adds that another Trump Executive Order gives 45 days to review and possibly scrap predecessor Joe Biden’s national security decisions, including some the framework also relies on. Few things ought to scare US – and, in a slew of new complaints, Chinese – businesses more than knowing Schrems is watching.

Illustrations: The Gulf of Mexico (NASA, via Wikimedia).

*Corrected to reflect that the three departing board members are described as Democrats, not Democrat-appointed. In fact, two of them, Ed Felten and Travis LeBlanc, were appointed by Trump in his original term.

Wendy M. Grossman is the 2013 winner of the Enigma Award. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. She is a contributing editor for the Plutopia News Network podcast. Follow on Mastodon or Bluesky.

The AI moment

“Why are we still talking about digital transformation?” The speaker was convening a session at last weekend’s UK Govcamp, an event organized by and for civil servants with an interest in digital stuff.

“Because we’ve failed?” someone suggested. These folks are usually *optimists*.

Govcamp is a long-running tradition that began as a guerrilla effort in 2008. At the time, civil servants wanting to harness new technology in the service of government were so thin on the ground they never met until one of them, Jeremy Gould, convened the first Govcamp. These are people who are willing to give up a Saturday in order to do better at their jobs working for us. All hail.

It’s hard to remember now, nearly 15 years on, the excitement in 2010 when David Cameron’s incoming government created the Government Digital Service and embedded it into the Cabinet Office. William Heath immediately ended the Ideal Government blog he’d begun writing in 2004 to press insistently for better use of digital technologies in government. The government had now hired all the people he could have wanted it to, he said, and therefore, “its job is done”.

Some good things followed: tilting government procurement to open the way for smaller British companies, consolidating government publishing, other things less visible but still important. Some data became open. This all has improved processes like applying for concessionary travel passes and other government documents, and made government publishing vastly more usable. The improvement isn’t universal: my application last year to renew my UK driver’s license was sent back because my signature strayed outside the box provided for it.

That’s just one way the business of government doesn’t feel that different. The whole process of developing legislation – green and white papers, public consultations, debates, and amendments – marches on much as it ever has, though with somewhat wider access because the documents are online. Thoughts about how to make it more participatory were the subject of a teacamp in 2013. Eleven years on, civil society is still reading and responding to government consultations in the time-honored way, and policy is still made by the few for the many.

At Govcamp, the conversation spread between the realities of their working lives and the difficulties systems posed for users – that is, the rest of us. “We haven’t removed those little frictions,” one said, evoking the old speed comparisons between Amazon (delivers tomorrow or even today) and the UK government (delivers in weeks, if not months).

“People know what good looks like,” someone else said, in echoing that frustration. That’s 2010-style optimism, from when Amazon product search yielded useful results, search engines weren’t spattered with AI slime and blanketed with ads, today’s algorithms were not yet born, and customer service still had a heartbeat. Here in 2025, we’re all coming up against rampant enshittification, with the result that the next cohort of incoming young civil servants *won’t* know any more what “good” looks like. There will be a whole new layer of necessary education.

Other comments: it’s evolution, not transformation; resistance to change and the requirement to ask permission are embedded throughout the culture; usability is still a problem; trying to change top-down only works in a large organization if it sets up an internal start-up and allows it to cannibalize the existing business; not enough technologists in most departments; the public sector doesn’t have the private sector option of deciding what to ignore; every new government has a new set of priorities. And: the public sector has no competition to push change.

One suggestion was that technological change happens in bursts – punctuated equilibrium. That sort of fits with the history of changing technological trends: computing, the Internet, the web, smartphones, the cloud. Today, that’s “AI”, which prime minister Keir Starmer announced this week he will mainline into the UK’s veins “for everything from spotting potholes to freeing up teachers to teach”.

The person who suggested “punctuated equilibrium” added: “Now is a new moment of change because of AI. It’s a new ‘GDS moment’.” This is plausible in the sense that new paradigms sometimes do bring profound change. Smartphones changed life for homeless people. On the other hand, many don’t do much. Think audio: that was going to be a game-changer, and yet after years of loss-making audio assistants, most of us are still typing.

So is AI one of those opportunities? Many brought up generative AI’s vast consumption of energy and water and rampant inaccuracy. Starmer, like Rishi Sunak before him, seems to think AI can make Britain the envy of other major governments.

Complex systems – such as digital governance – don’t easily change the flow of information or, therefore, the flow of power. It can take longer than most civil servants’ careers. Organizations like Mydex, which seeks to up-end today’s systems to put users in control, have been at work for years now. The upcoming digital identity framework has Mydex chair Alan Mitchell optimistic that the government’s digital identity framework is a breakthrough. We’ll see.

One attendee captured this: “It doesn’t feel like the question has changed from more efficient bureaucracy to things that change lives.” Said another in response, “The technology is the easy bit.”

Illustrations: Sir Humphrey Appleby (Nigel Hawthorne), Bernard Woolley (Derek Fowldes), and Jim Hacker (Paul Eddington) arguing over cultural change in Yes, Minister.

Wendy M. Grossman is the 2013 winner of the Enigma Award. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. She is a contributing editor for the Plutopia News Network podcast. Follow on Mastodon Bluesky.

Non-playing characters

It’s the most repetitive musical time of the year. Stores have been torturing their staff with an endlessly looping soundtrack of the same songs – in some cases since August. Even friends are playing golden Christmas oldies from the 1930s to 1950s.

Once upon a time – within my lifetime, in fact – stores and restaurants were silent. Into that silence came Muzak. I may be exaggerating: Wikipedia tells me the company dates to 1934. But it feels true.

The trend through all those years has been toward turning music into a commodity and pushing musicians into the poorly paid background by rerecording “for hire” to avoid paying royalties, among other tactics.

That process has now reached its nadir with the revelation by Liz Pelly at Harper’s Magazine that Spotify has taken to filling its playlists with “fake” music – that is, music created at scale by production companies and assigned to “ghost artists” who don’t really exist. For users looking for playlists of background music, it’s good enough; for Spotify it’s far more lucrative than streaming well-known artists who must be paid royalties (even at greatly reduced rates from the old days of radio).

Pelly describes the reasoning behind the company’s “Perfect Fit Content” program this way: “Why pay full-price royalties if users were only half listening?” This is music as lava lamp.

And you thought AI was going to be the problem. But no, the problem is not the technology, it’s the business model. At The New Yorker, Hua Hsu ruminates on Pelly’s imminently forthcoming book, Mood Machine, in terms of opportunity costs: what is the music we’re not hearing as artists desperate to make a living divert to conform to today’s data-driven landscape? I was particularly struck by Hsu’s data point that Spotify has stopped paying royalties on tracks that are streamed fewer than 1,000 times in a year. From those who have little, everything is taken.

The kind of music I play – traditional and traditional-influenced contemporary – is the opposite of all this. Except for a brief period in the 1960s (“the folk scare”), folk musicians made our own way. We put out our own albums long before it became fashionable, and sold from the stage because we had to. If the trend continues, most other musicians will either become like us or be non-playing characters in an industry that couldn’t exist without them.

***

The current Labour government is legislating the next stage of reforming the House of Lords: the remaining 92 hereditary peers are to be ousted. This plan is a mere twig compared to Keir Starmer’s stated intention in 2020 and 2022 to abolish it entirely. At the Guardian, Simon Jenkins is dissatisfied: remove the hereditaries, sure, but, “There is no mention of bishops and donors, let alone Downing Street’s clothing suppliers and former secretaries. For its hordes of retired politicians, the place will remain a luxurious club that makes the Garrick [club] look like a greasy spoon.”

Jenkins’ main question is the right one: what do you replace the Lords with? It is widely known among the sort of activists who testify in Parliament that you get deeper and more thoughtful questions in the Lords than you ever do in the Commons. Even if you disagree with members like Big Issue founder John Bird and children’s rights campaigner and filmmaker Beeban Kidron, or even the hereditary Earl of Erroll, who worked in the IT industry and has been a supporter of digital rights for years, it’s clear they’re offering value. Yet I’d be surprised to see them stand for election, and as a result it’s not clear that a second wholly elected chamber would be an upgrade.

With change afoot, it’s worth calling out the December 18 Lords Grand Committee debate on the data bill. I tuned in late, just in time to hear Kidron and Timothy Clement-Jones dig into AI and UK copyright law. This is the Labour plan to create an exception to copyright law so AI companies can scrape data at will to train their models. As Robert Booth writes at the Guardian, there has been, unsurprisingly, widespread opposition from the creative sector. Among other naysayers, Kidron compared the government’s suggested system to asking shopkeepers to “opt out of shoplifters”.

So they’re in this ancient setting, wearing modern clothes, using the – let’s call it – *vintage* elocutionary styling of the House of Lords…and talking intelligently and calmly about the iniquity of vendors locking schools into expensive contracts for software they don’t need, and AI companies’ growing disregard for robots.txt. Awesome. Let’s keep that, somehow.

***

In our 20 years of friendship I never knew that John “JI” Ioannidis, who died last month, had invented technology billions of people use every day. As a graduate student at Columbia, where he received his PhD in 1993, in work technical experts have called “transformative”, Ioannidis solved the difficult problem of forwarding Internet data to devices moving around from network to network: Mobile IP, in other words. He also worked on IPSec, trust management, and prevention of denial of service attacks.

“He was a genius,” says one of his colleagues, and “severely undercredited”. He is survived by his brother and sister, and an infinite number of friends who went for dim sum with him. RIP.

Illustrations: Cartoon by veteran computer programmer Jef Poskanzer. Used by permission.

Wendy M. Grossman is the 2013 winner of the Enigma Award. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. She is a contributing editor for the Plutopia News Network podcast. Follow on Mastodon or Bluesky.

What’s next

“It’s like your manifesto promises,” Bernard Woolley (Derek Fowldes) tells eponymous minister Jim Hacker (Paul Eddington) in Antony Jay‘s and Jonathan Lynn’s Yes, Minister. “People *understand*.” In other words, people know your election promises aren’t real.

The current US president-elect is impulsive and chaotic, and there will be resistance. So it’s reasonable to assume that at least some of his pre-election rhetoric will remain words and not deeds. There is, however, no telling which parts. And: the chaos is the point.

At Ars Technica, Ashley Belanger considers the likely impact of the threatened 60% tariffs on Chinese goods and 20% from everywhere else: laptops could double, games consoles go up 40%, and smartphones rise 26%. Friends want to stockpile coffee, tea, and chocolate.

Also at Ars Technica, Benj Edwards predicts that the new administration will quickly reverse Joe Biden’s executive order regulating AI development.

At his BIG Substack, Matt Stoller predicts a wave of mergers following three years of restrictions. At TechDirt, Karl Bode agrees, with special emphasis on media companies and an order of enshittification on the side. At Hollywood Reporter, similarly, Alex Weprin reports that large broadcast station owners are eagerly eying up local stations, and David Zaslav, CEO of merger monster Warner Brothers Discovery, tells Georg Szalai that more consolidation would provide “real positive impact”. (As if.)

Many predict that current Federal Communications Commissioner Brendan Carr will be promoted to FCC chair. Carr set out his agenda in his chapter of Project 2025: as the Benton Institute for Broadband and Society reports. His policies, Jon Brodkin writes at Ars Technica, include reforming Section 230 of the Communications Decency Act and dropping consumer protection initiatives. John Hendel warned in October at Politico that the new FCC chair could also channel millions of dollars to Elon Musk for his Starlink satellite Internet service, a possibility the FCC turned down in 2023.

Also on Carr’s list is punishing critical news organizations. Donald Trump’s lawyers began before the election with a series of complaints, as Lachlan Cartwright writes at Columbia Journalism Review. The targets: CBS News for 60 Minutes, the New York Times, Penguin Random House, Saturday Night Live, the Washington Post, and the Daily Beast.

Those of us outside the US will be relying on the EU to stand up to parts of this through the AI Act, Digital Markets Act, Digital Services Act, and GDPR. Enforcement will be crucial. The US administration may resist this procedure. The UK will have to pick a side.

***

It’s now two years since Elon Musk was forced to honor his whim of buying Twitter, and much of what he and others said would happen…hasn’t. Many predicted system collapse or a major hack. Instead, despite mass departures for sites other, the hollowed-out site has survived technically while degrading in every other way that matters.

Other than rebranding to “X”, Musk has failed to deliver many of the things he was eagerly talking about when he took over. A helpful site chronicles these: a payments system, a content moderation council, a billion more users. X was going to be the “everything app”. Nope.

This week, the aftermath of the US election and new terms of service making user data fodder for AI training have sparked a new flood of departures. This time round there’s consensus: they’re going to Bluesky.

It’s less clear what’s happening with the advertisers who supply the platform’s revenues, which the now-private company no longer has to disclose. Since Musk’s takeover, reports have consistently said advertisers are leaving. Now, the Financial Times reports (unpaywalled, Ars Technica) they are plotting their return, seeking to curry favor given Musk’s influence within the new US administration – and perhaps escaping the lawsuit he filed against them in August. Even so, it will take a lot to rebuild. The platform’s valuation is currently estimated at $10 billion, down from the $44 billion Musk paid.

This slash-and-burn approach is the one Musk wants to take to Department of Government Efficiency (DOGE, as in Dogecoin; groan). Musk’s list of desired qualities for DOGE volunteers – no pay, long hours, “super” high IQ – reminds of Dominic Cummings in January 2020, when he was Boris Johnson’s most-favored adviser and sought super-talented weirdos to remake the UK government. Cummings was gone by November.

***

It says something about the madness of the week that the sanest development appears to be that The Onion has bought Infowars, the conspiracy theory media operation Alex Jones used to promote, alongside vitamins, supplements, and many other conspiracy theories, the utterly false claim that the Sandy Hook school shootings were a hoax. The sale was part of a bankruptcy auction held to raise funds Jones owes to the families of the slaughtered Sandy Hook children after losing to them in court in a $1.4 billion defamation case. Per the New York Times, the purchase was sanctioned by the Sandy Hook families. The Onion will relaunch the site in its own style with funding from Everytown for Gun Safety. There may not be a god, but there is an onion.

Illustrations: The front page of The Onion, showing the news about its InfoWars purchase.

Wendy M. Grossman is the 2013 winner of the Enigma Award. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. She is a contributing editor for the Plutopia News Network podcast. Follow on Mastodon.

Digital distrust

On Tuesday, at the UK Internet Governance Forum, a questioner asked this: “Why should I trust any technology the government deploys?”

She had come armed with a personal but generalizable anecdote. Since renewing her passport in 2017, at every UK airport the electronic gates routinely send her for rechecking to the human-staffed desk, even though the same passport works perfectly well in electronic gates at airports in other countries. A New Scientist article by Adam Vaughan that I can’t locate eventually explained: the Home Office had deployed the system knowing it wouldn’t work for “people with my skin type”. That is, as you’ve probably already guessed, dark.

She directed her question to Katherine Yesilirmak, director of strategy in the Responsible Tech Adoption Unit, formerly the Centre for Data Ethics and Innovation, a subsidiary of the Department for Skills, Innovation, and Technology.

Yesirlimak did her best, mentioning the problem of bias in training data, the variability of end users, fairness, governmental responsibility for understanding the technology it procures (since it builds very little itself these days) and so on. She is clearly up to date, even referring to the latest study finding that AIs used by human resources consistently prefer résumés with white and male-presenting names over non-white and female-presenting names. But Yesirlimak didn’t really answer the questioner’s fundamental conundrum. Why *should* she trust government systems when they are knowingly commissioned with flaws that exclude her? Well, why?

Pause to remember that 20 years ago, Jim Wayman, a pioneer in biometric identification told me, “People never have what you think they’re going to have where you think they’re going to have it.” Biometrics systems must be built to accommodate outliers – and it’s hard. For more, see Wayman’s potted history of third-party testing of modern biometric systems in the US (PDF).

Yesirlimak, whose LinkedIn profile indicates she’s been at the unit for a little under three years, noted that the government builds very little of its own technology these days. However, her group is partnering with analogues in other countries and international bodies to build tools and standards that she believes will help.

This panel was nominally about AI governance, but the connection that needed to be made was from what the questioner was describing – technology that makes some people second-class citizens – to digital exclusion, siloed in a different panel. Most people describe the “digital divide” as a binary statistical matter: 1.7 million households are not online, and 40% of households don’t meet the digital living standard, per the Liberal Democrat peer Timothy Clement-Jones, who ruefully noted the “serious gap in knowledge in Parliament” regarding digital inclusion.

Clement-Jones, who is the co-chair of the All Party Parliamentary Group on Artificial Intelligence, cited the House of Lords Communications and Digital Committee’s January 2024 report. Another statistic came from Helen Milner: 23% of people with long-term illness or disabilities are digitally excluded.

The report cites the annual consumer digital index Lloyds Bank releases each year; the last one found that Internet use is dropping among the over-60s, and for the first time the percentage of people offline in the previous three months had increased, to 4%. Fifteen percent of those offline are under 50, and overall about 4.7 million people can’t connect to wifi. Ofcom’s 2023 report found that 7% of households (disproportionately poor and/or elderly) have no Internet access, 20% of them because of cost.

“We should make sure the government always provides an analog alternative, especially as we move to digital IDs” Clement-Jones said. In 2010, when Martha Lane Fox was campaigning to get the last 10% online, one could push back: why should they have to be? Today, parying parking meters requires an app and, as Royal Holloway professor Lizzie Coles-Kemp noted, smartphones aren’t enough for some services.

Milner finds that a third of those offline already find it difficult to engage with the NHS, creating “two-tier public services”. Clement-Jones added another example: people in temporary housing have to reapply weekly online – but there is no Internet provision in temporary housing.

Worse, however, is thinking technology will magically fix intractable problems. In Coles-Kemp’s example, if someone can’t do their prescribed rehabilitation exercises at home because they lack space, support, or confidence, no app will fix it. In her work on inclusive security technologies, she has long pushed for systems to be less hostile to users in the name of preventing fraud: “We need to do more work on the difference between scammers and people who are desperate to get something done.”

In addition, Milner said, tackling digital exclusion has to be widely embraced – by the Department of Work and Pensions, for example – not just handed off to DSIT. Much comes down to designers who are unlike the people on whom their systems will be imposed and whose direct customers are administrators. “The emphasis needs to shift to the creators of these technologies – policy makers, programmers. How do algorithms make decisions? What is the impact on others of liking a piece of content?”

Concern about the “digital divide” has been with us since the beginning of the Internet. It seems to have been gradually forgotten as online has become mainstream. It shouldn’t be: digital exclusion makes all the other kinds of exclusion worse and adds anger and frustration to an already morbidly divided society.

Illustrations: Martha Lane Fox in 2011 (via Wikimedia.

Wendy M. Grossman is the 2013 winner of the Enigma Award. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. She is a contributing editor for the Plutopia News Network podcast. Follow on Mastodon.

The master switch

In his 2010 book, The Master Switch, Columbia law professor Tim Wu quotes the television news pioneer Fred W. Friendly, who said in a 1970 article for Saturday Review that before any question of the First Amendment and free speech, is “who has exclusive control of the master switch. In his 1967 memoir, Due to Circumstances Beyond Our Control, Friendly tells numerous stories that illustrate the point, beginning with his resignation of the presidency of CBS News after the network insisted on showing a rerun of I Love Lucy rather than carry live the first Senate hearings on the US involvement in Vietnam.

This is the switch that Amazon founder Jeff Bezos flipped this week when he blocked the editorial board of the Washington Post, which he owns, from endorsing Kamala Harris and Tim Walz in the US presidential election. At that point, every fear people had in 2013, when Bezos paid $250 million to save the struggling 76-time Pulitzer prize-paper famed for breaking Watergate, came true. Bezos, like William Randolph Hearst, Rupert Murdoch, and others before him, exerted his ownership control. (See also the late, great film critic Roger Ebert on the day Rupert Murdoch took over the Chicago Sun-Times.)

If you think of the Washington Post as just a business, as opposed to a public service institution, you can see why Bezos preferred to hedge his bets. But, as former Post journalist Dan Froomkin called it in February 2023, ten years post-sale, the newspaper had reverted to its immediately pre-Bezos state, laying off staff and losing money. Then, Froomkin warned that Bezos’ newly-installed “lickspittle” publisher, editor, and editorial editor lacked vision and suggested Bezos turn it into a non-profit, give it an endowment, and leave it alone.

By October 2023, Froomkin was arguing that the Post had blown it by failing to cover the decade’s most important story, the threat to the US’s democratic system posed by “the increasingly demented and authoritarian Republican Party”. As of yesterday, more than 250,000 subscribers had canceled, literally decimating its subscriber base, though barely, as Jason Koebler writes at 404 Media, a rounding error in Bezos’ wealth.

Almost simultaneously, a similar story was playing out 3,000 miles across the country at the LA Times. There, owner Patrick Soon-Shiong overrode the paper’s editorial board’s intention to endorse Harris/Walz. Several board members have since resigned, along with editorials editor Mariel Garza.

At Columbia Journalism Review, Jeff Jarvis uses Timothy Snyder’s term, “anticipatory obedience” to describe these situations.

On his Mea Culpa podcast, former Trump legal fixer Michael Cohen has frequently issued a hard-to-believe warning that if Trump is elected he will assemble the country’s billionaires and take full control of their assets, Putin-style. As unAmerican as that sounds, Cohen has been improbably right before; in 2019 Congressional testimony he famously predicted that Trump would never allow a peaceful transition of power. If Trump wins and proves Cohen correct, anticipatory obedience won’t save Bezos or any other billionaire.

The Internet was supposed to provide an escape from this sort of control (in the 1990s, pundits feared The Drudge Report!). Into this context, several bits of social media news also dropped. Bluesky announced $15 million in venture capital funding and a user base of 13 million. Reddit announced its first-ever profit, apparently solely due to the deals the 19-year-old service signed to give Google and OpenAI to access user postings and use AI to translate users’ posts into multiple languages. Finally, the owner of the Mastodon server botsin.space, which allows users to run bots on Mastodon, is shutting down, ending new account signups and shifting to read-only by December. The owner blames unsustainably increasing costs as the user base and postings continue to grow.

Even though Bluesky is incorporated as a public benefit LLC, the acceptance of venture capital gives pause: venture capital always looks for a lucrative exit rather than value for users. Reddit served tens of millions of users for 19 years without ever making any money; it’s only profitable now because AI developers want its data.

Bluesky’s board includes the notable free speech advocate Techdirt’s Mike Masnick, who this week blasted the Washington Post’s decision in scathing terms. Masnick’s paper proposing promoting free speech by developing protocols rather than platforms serves as a sort of founding document. Platforms centralize user data and share it back out again; protocols are standards anyone can use to write compliant software to enable new connections. Think proprietary (Apple) versus open source (Linux, email, the web).

The point is this: platforms either start with or create billionaire owners; protocols allow participation by both large and small owners. That still leaves the long-term problem of how to make such services sustainable. Koebler writes of the hard work of going independent, but notes that the combination of new technology and the elimination of layers of management and corporate executives makes it vastly cheaper than before. Bluesky so far has no advertising, but plans to offer higher-level features by subscription, still implying a centralized structure. Mastodon instances survive on user donations and volunteer administrators. Its developers should target making it much easier and more efficient to run their instances: democratize the master switch.

Illustrations: Charles Foster Kane (Orson Welles) in his newsroom in the 1941 film Citizen Kane, (via Wikimedia).

Wendy M. Grossman is the 2013 winner of the Enigma Award. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. She is a contributing editor for the Plutopia News Network podcast. Follow on Mastodon.

Follow the business models

In a market that enabled the rational actions of economists’ fantasies, consumers would be able to communicate their preferences for “smart” or “dumb” objects by exercising purchasing power. Instead, everything from TVs and vacuum cleaners to cars is sprouting Internet connections and rampant data collection.

I would love to believe we will grow out of this phase as the risks of this approach continue to become clearer, but I doubt it because business models will increasingly insist on the post-sale money, which never existed in the analog market. Subscriptions to specialized features and embedded ads seem likely to take ever everything. Essentially, software can change the business model governing any object’s manufacture into Gillette’s famous gambit: sell the razors cheap, and make the real money selling razor blades. See also in particular printer cartridges. It’s going to be everywhere, and we’re all going to hate it.

***

My consciousness of the old ways is heightened at the moment because I spent last weekend participating in a couple of folk music concerts around my old home town, Ithaca, NY. Everyone played acoustic instruments and sang old songs to celebrate 58 years of the longest-running folk music radio show in North America. Some of us hadn’t really met for nearly 50 years. We all look older, but everyone sounded great.

A couple of friends there operate a “rock shop” outside their house. There’s no website, there’s no mobile app, just a table and some stone wall with bits of rock and other findings for people to take away if they like. It began as an attempt to give away their own small collection, but it seems the clearing space aspect hasn’t worked. Instead, people keep bringing them rocks to give away – in one case, a tray of carefully laid-out arrowheads. I made off with a perfect, peach-colored conch shell. As I left, they were taking down the rock shop to make way for fantastical Halloween decorations to entertain the neighborhood kids.

Except for a brief period in the 1960s, playing folk music has never been lucrative. However it’s still harder now: teens buy CDs to ensure they can keep their favorite music, and older people buy CDs because they still play their old collections. But you can’t even *give* a 45-year-old a CD because they have no way to play it. At the concert, Mike Agranoff highlighted musicians’ need for support in an ecosystem that now pays them just $0.014 (his number) for streaming a track.

***

With both Halloween and the US election scarily imminent, the government the UK elected in July finally got down to its legislative program this week.

Data protection reform is back in the form of the the Data Use and Access Bill, Lindsay Clark reports at The Register, saying the bill is intended to improve efficiency in the NHS, the police force, and businesses. It will involve making changes to the UK’s implementation of the EU’s General Data Protection Regulation. Care is needed to avoid putting the UK’s adequacy decision at risk. At the Open Rights Group Mariano della Santi warns that the bill weakens citizens’ protection against automated decision making. At medConfidential, Sam Smith details the lack of safeguards for patient data.

At Computer Weekly, Bill Goodwin and Sebastian Klovig Skelton outline the main provisions and hopes: improve patient care, free up police time to spend more protecting the public, save money.

‘Twas ever thus. Every computer system is always commissioned to save money and improve efficiency – they say this one will save 140,000 a years of NHS staff time! Every new computer system also always brings unexpected costs in time and money and messy stages of implementation and adaptation during which everything becomes *less* efficient. There are always hidden costs – in this case, likely the difficulties of curating data and remediating historical bias. An easy prediction: these will be non-trivial.

***

Also pending is the draft United Nations Convention Against Cybercrime; the goal is to get it through the General Assembly by the end of this year.

Human Rights Watch writes that 29 civil society organizations have written to the EU and member states asking them to vote against the treaty’s adoption and consider alternative approaches that would safeguard human rights. The EFF is encouraging all states to vote no.

Internet historians will recall that there is already a convention on cybercrime, sometimes called the Budapest Convention. Drawn up in 2001 by the Council of Europe to come into force in 2004, it was signed by 70 countries and ratified by 68. The new treaty has been drafted by a much broader range of countries, including Russia and China, is meant to be consistent with that older agreement. However, the hope is it will achieve the global acceptance its predecessor did not, in part because of the broader

However, opponents are concerned that the treaty is vague, failing to limit its application to crimes that can only be committed via a computer, and lacks safeguards. It’s understandable that law enforcement, faced with the kinds of complex attacks on computer systems we see today want their path to international cooperation eased. But, as EFF writes, that eased cooperation should not extend to “serious crimes” whose definition and punishment is left up to individual countries.

Illustrations: Halloween display seen near Mechanicsburg, PA.

Wendy M. Grossman is the 2013 winner of the Enigma Award. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. She is a contributing editor for the Plutopia News Network podcast. Follow on Mastodon.

A hole is a hole

We told you so.

By “we” I mean thousands, of privacy advocates, human rights activists, technical experts, and information security journalists.

By “so”, I mean: we all said repeatedly over decades that there is no such thing as a magic hole that only “good guys” can use. If you build a supposedly secure system but put in a hole to give the “authorities” access to communications, that hole can and will be exploited by “bad guys” you didn’t want spying on you.

The particular hole Chinese hackers used to spy on the US is the Communications Assistance for Law Enforcement Act (1994). CALEA mandates that telecommunications providers design their equipment so that they can wiretap any customer if law enforcement presents a warrant. At Techcrunch, Zack Whittaker recaps much of the history, tracing technology giants’ new emphasis on end-to-end encryption to the 2013 Snowden revelations of the government’s spying on US citizens.

The mid-1990s were a time of profound change for telecommunications: the Internet was arriving, exchanges were converting from analog to digital, and deregulation was providing new competition for legacy telcos. In those pre-broadband years, hundreds of ISPs offered dial-up Internet access. Law enforcement could no longer just call up a single central office to place a wiretap. When CALEA was introduced, critics were clear and prolific; for an in-depth history see Susan Landau’s and Whit Diffie’s book, Privacy on the Line (originally published 1998, second edition 2007). The net.wars archive includes a compilation of years of related arguments, and at Techdirt, Mike Masnick reviews the decades of law enforcement insistence that they need access to encrypted text. “Lawful access” is the latest term of art.

In the immediate post-9/11 shock, some of those who insisted on the 1990s version of today’s “lawful access” – key escrow, took the opportunity to tell their opponents (us) that the attacks proved we’d been wrong. One such was the just-departed Jack Straw, the home secretary from 1997 to (June) 2001, who blamed BBC Radio Four and “…large parts of the industry, backed by some people who I think will now recognise they were very naive in retrospect”. That comment sparked the first net.wars column. We could now say, “Right back atcha.”

Whatever you call an encryption backdoor, building a hole into communications security was, is, and will always be a dangerous idea, as the Dutch government recently told the EU. Now, we have hard evidence.

***

The time is long gone when people used to be snobbish about Internet addresses (see net.wars-the-book, chapter three). Most of us are therefore unlikely to have thought much about the geekishly popular “.io”. It could be a new-fangled generic top-level domain – but it’s not. We have been reading linguistic meaning into what is in fact a country code. Which is all fine and good, except that the country it belongs to is the Chagos Islands, also known as the British Indian Ocean Territory, which I had never heard of until the British government announced recently that it will hand the islands back to Mauritius (instead of asking the Chagos Islanders what they want…). Gareth Edwards made the connection: when that transfer happens, .io will cease to exist (h/t Charles Arthur’s The Overspill).

Edwards goes on to discuss the messy history of orphaned country code domains: Yugoslavia, and the Soviet Union. As a result, ICANN, the naming authority, now has strict rules that mandate termination in such cases. This time, there’s a lot at stake: .io is a favorite among gamers, crypto companies, and many others, some of them substantial businesses. Perhaps a solution – such as setting .io up anew as a gTLD with its domains intact – will be created. But meantime, it’s worth noting that the widely used .tv (Tuvalu), .fm (Federated States of Micronesia), and .ai (Anguilla) are *also* country code domains.

***

The story of what’s going on with Automattic, the owner of the blogging platform WordPress.com, and WP Engine, which provides hosting and other services for businesses using WordPress, is hella confusing. It’s also worrying: WordPress, which is open source content management software overseen by the WordPress Foundation, powers a little over 40% of the Internet’s top ten million websites and more than 60% of sites overall (including this one).

At Heise Online, Kornelius Kindermann offers one of the clearer explanations: Automattic, whose CEO, Matthew Mullenweg is also a director of the WordPress Foundation and a co-creator of the software, wants WP Engine, which has been taken over by the investment company Silver Lake, to pay “trademark royalties” of 8% to the WordPress Foundation to support the software. WP Engine doesn’t wanna. Kindermann estimates the sum involved at $35 million, After the news of all that broke, 159 employees have announced they are leaving Automattic.

The more important point that, like the users of the encrypted services governments want to compromise, the owners of .io domains, or, ultimately, the Chagos Islanders themselves, WP Engine’s customers, some of them businesses worth millions, are hostages of uncertainty surrounding the decisions of others. Open source software is supposed to give users greater control. But as always, complexity brings experts and financial opportunities, and once there’s money everyone wants some of it.

Illustrations: View of the Chagos Archipelago taken during ISS Expedition 60 (NASA, via Wikimedia).

Wendy M. Grossman is the 2013 winner of the Enigma Award. Her Web site has an extensive archive of her books, articles, and music, and an archive of earlier columns in this series. She is a contributing editor for the Plutopia News Network podcast. Follow on Mastodon.